Purpose of this job
Support the Professional Development (PD) team in achieving our goals of having self-organised volunteers who help CYF’s trainees and grads maximise their professional skills and who create and automate PD processes to help other volunteers and trainees.
ABOUT CYF
To be successful in this role, you will:
- Have basic knowledge of Project Management: organising tasks and timelines for small projects with support
- Manage and build relationships with stakeholders by actively listening to trainees, graduates, volunteers and staff members and managing their expectations.
- Be a quick learner: you should be able to pick up new skills quickly and be willing to develop a basic understanding of our technology.
- An effective communicator, especially remotely: you should be able to manage meetings and teams both remotely and in person
- Open-minded and encouraging of input from experienced volunteers
- Flexible with your hours: able to take weekly calls in the evening and work on some Saturdays
- Enthusiastic about problem-solving in a growing organisation
- Fluent in English
- Passionate about improving access to vocational training for refugees and other disadvantaged people
Other ways of you standing out
- Having been part of the CYF Community previously
- Having had previous experience in any of the skills mentioned above
Key Responsibilities aligned to the following CYF 2024 goals:
Community-centred approach
- CYF has a committed, trained, well-resourced community leadership team in all regions
- Ensure we have enough committed volunteers for each role per cohort (Leader, Coursework Reviewer, Coach, Mock-up interviewer, Syllabus, etc.)
- Identify and train volunteer leads for each of the PD roles
- Track active and inactive volunteers to engage or offboard them - and work on automating this task as much as possible.
- Build and implement communication and training material so PD volunteers can deliver their role in the best form.
- Bi-monthly volunteer meetings to celebrate/engage PD volunteers in person, when possible
- Visiting 1 cohort per month (locations: London, Birmingham, Manchester and Glasgow)
Efficiency
- CYF has an established FOSS curriculum
- CYF develops automated processes and self-sufficient formats
- Gather, understand and act upon feedback from volunteers every quarter
- Support the processes whilst volunteers are being onboarded. This includes validating coursework, processing content on CYF Systems, setting up meetings, creating content, etc.
- Identify automation opportunities within the PD processes.
What’s the process?
We are currently no longer accepting applications
- Read and reflect on our values and working principles
- Apply with your CV and Cover Letter sharing why you want this role and how your experiences and skills match the JD - only apply if you are sure you’re aligned with CYF values. Send your application to...
- You will be invited to work on a project, which you will explain below. You will have 2 weeks to work on this and are welcome to get input from the community.
- How do you see the PD team and your role in helping people develop skills that will help them to get employed (maximum 300 words)?
- Make a high-level plan of your actions in your first three months. Please add who you would work with or need support from,
- List 3 possible blockers or conflicts you think you will have and how you would overcome them.
- CYF team will review your exercise, and if it seems you are a good fit for the role, you’ll be invited for a 45-minute behavioural interview and present your plan. CYF staff and key volunteers will be in this interview.